Privacy Policy

Last Updated:

Welcome to Happimate. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

Name and contact information
Email address
Account credentials
Profile information
Payment information (processed securely through third-party payment processors)

1.2 Usage Information

We automatically collect certain information about your use of our services, including:

Device information (device type, operating system, unique device identifiers)
Usage patterns and preferences
App interactions and features used
Log data and analytics

1.3 Audio Recording Information

Audio Recording for Transcription: Our app uses audio recording functionality to provide transcription services during conversations. Here's what you need to know:

Limited Duration: We only record audio in short segments (a few seconds at a time) during active conversations for the sole purpose of transcription.
No Storage: Audio recordings are processed in real-time for transcription and are not retained or stored on our servers. Once the transcription is complete, the audio data is immediately discarded.
Purpose: Audio recording is used exclusively to convert your speech to text, enabling our conversation features to function properly.
User Control: You can control when audio recording occurs through the app's interface. Recording only happens when you actively engage in voice conversations within the app.
Transcription Data: Only the transcribed text (not the audio) may be stored as part of your conversation history, subject to your account settings and preferences.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and manage your account
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Personalize your experience
Detect, prevent, and address technical issues and security threats
Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and cloud hosting. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share information with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. As noted above, audio recordings are not retained on our servers and are immediately discarded after transcription.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, subject to certain exceptions.
Opt-Out: You can opt out of certain communications and data processing activities through your account settings.
Data Portability: You can request a copy of your data in a portable format.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.

8. Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Happimate
Email: privacy@happimate.com
Website: https://happimate.com

By using Happimate, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.